Dunkin'

White City Plaza, 118 Boston Tpke, Shrewsbury, MA · Coffee shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in White City Plaza, 118 Boston Tpke, Shrewsbury
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in White City Plaza, 118 Boston Tpke, Shrewsbury, MA. It is one of 1 restaurants listed in White City Plaza, 118 Boston Tpke, Shrewsbury. Its 3.2-star rating matches the White City Plaza, 118 Boston Tpke, Shrewsbury city average of 3.2 stars. Based on combined rating and review volume, it currently ranks first among restaurants in White City Plaza, 118 Boston Tpke, Shrewsbury. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 D R · Nov 2025

Amazing to see another Dunkin fail so miserably. I remember when Maria was running the show everything was fantastic. New management must not care at all. Made eye contact with the server as he messed up my order and ended up serving me a half-nitro half cold brew, threw it on the counter and left without a word. Not even half full. Absolutely terrible.

★★★☆☆ 3.0 Renan USA · Nov 2025

the break fast is good but it takes forever if you order more than 3 things i wait around 25 min for 12 donuts 1 box of joe coffe , 1 bacon egg cheese and 1 small hot chocolate 😩. no good

★★★☆☆ 3.0 The Hobeyone · Dec 2025

The food I ordered seemed fine but cashier seemed to get angry when multiple customers were checking the labels to make sure we got the correct food. Our own food I mean. Cashier didn't state order number at ringout and I for one couldn't hear the person putting the orders out for pickup easily either. Employees appeared to speak multiple languages.

★☆☆☆☆ 1.0 David Alvarez · Feb 2026

I think they need more staff to get orders out faster. I ordered before leaving work and waited over 18 minutes. I only got my coffee and left my sandwich. I think 18 minutes is plenty of time for a sandwich.

★★★★★ 5.0 Nana Addae · Mar 2026

Environment is always clean. Staff are courteous. We get all we want and leave feeling content.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.