Dunkin'

I didn’t know that this is what a bagel with cream cheese looks like, also every employee has a nasty attitude.

Awful service! Six people assigned to the small booth in the mall, but only 2 working and four gathered around a phone laughing. Two kiosks are installed in the front of the booth to order from. I wanted to pay cash, but after waiting at the counter for a bit, no one came, so I used to kiosk. I wanted munchkins with a combination of 2 specific flavors. The kiosk had an assorted button, but doesn't let you specify so I assumed you could pick after placing your order like other Dunkin's. The kiosk prompts you to go to the counter to get a receipt and then to the pick up counter. The cashier told me they don't have receipts and to pick up my order on the other side. Another cashier handed me my munchkins and told me you don't get to pick your flavors if you order at the kiosk. I told him I di

Don't waste your time. Order from the app they will not take your order mannually.

12/17/2023 I bought 3 large coffees, 2 hot that I asked for it with one caramel and they put the amount they wanted, they were very sweet and the ice coffee specified that I wanted it light and they refused to add more cream. If you don't like your job, give other people a chance.

They’re horrible. They do not know how to make a bagel.. you add cream cheese on both sides of a bagel not 1 side and you spread it. I ordered on the app, picked it and asked them to add cream cheese on the other side since they don’t.. the manager told me I would have to pay for an extra cream cheese🙄yea right just add it. He told one of the girl to add the cream cheese, just for me to see there was barely any on the bagel! They need to be shut down with there horrible customer service and employees.