Dunkin'
West Des Moines, IA · Coffee shop
- Address
- Dunkin', 8950 University Ave, West Des Moines, IA 50266
- Phone
- (515) 446-2158
- Website
- locations.dunkindonuts.com/en/ia/west-des-moines/8950-university-ave/351108?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=351108&y_source=1_MTIxMTAxNjctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Open · Closes 7 PM
Dunkin' is a restaurant located in West Des Moines, IA. It is one of 224 restaurants listed in West Des Moines. Its 3.6-star rating is slightly below the West Des Moines city average of 4.2 stars. There are 10 photos associated with this location.
About Dunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More
Hours
| Saturday | 4 AM–7 PM |
Customer Reviews
I went to the store yesterday and I liked the service; the staff is very friendly. My order was correct, and I would definitely return to this place.
This is the worst Dunkin I have ever been to. We got our donuts and never got our Coffees. Had to go up to counter and ask. They had no clue what we ordered. Gave them receipt and the worker went and made it of course wrong. No sorry just says "I wasn't making Coffees it's not my fault". This was the worst customer service ever. I will also say the tables and eating area needs cleaned. I was able to see there were only two clean tables. This again was the worst experience I have ever had at a Dunkin. Only positive thing was the donuts. I would suggest you focus on providing a GREAT experience for your customers. I guess you would need to care about your customers though.
HAIR!? Tried this location again …never again now. Black hair stuck in the donut. (Definitely not mine, I have blonde hair) THIS PLACE HAS GONE DOWNHILL
We used to come to this location all of the time. The corporate office decided to discontinue a lot of the donut flavors we like, so that was a bummer. Then we noticed our coffee was coming out different each time we came. Now they get the order wrong 4/5 times all together. We won’t be coming back. I hope they can turn it around.
Im usually not one to complain but they are very very inconsistent with the coffee. Everytime I order the same thing 7 creams, 7 butter pecan pumps, 3 sugars and cold foam on top and everytime it tastes different!! It's getting frustrating tonight my husband and I went in and we returned the coffees and asked them to add more butter pecan on a large iced coffee and the one girl with black hair told the other kid there to add just one pump but it was still bitter?? No point in going back and getting it remade if they're just gonna keep making it wrong. My husband and I agreed to make this review because the attitude they met us with was uncalled for. They acted like we were bothering them? Like? Sorry you made my coffee wrong I just wanted it made correctly cause it's what I paid for. This
Accessibility & Amenities
Services
Top Restaurants in West Des Moines
| Name | Rating | Reviews |
|---|---|---|
| Indymart Kitchen - Pure Vegetarian Restaurant | ★★★★★ 4.9 | 20 reviews |
| Corazon Coffee Roasters | ★★★★★ 4.9 | 20 reviews |
| Hyper Energy Bar | ★★★★★ 4.8 | 20 reviews |
| El Toreado Restaurant Bar & Grill . EP True | ★★★★★ 4.8 | 20 reviews |
| Fly Nutrition | ★★★★★ 4.8 | 20 reviews |
| Barrio Burrito Bar | ★★★★★ 4.8 | 20 reviews |
| Persis Biryani Indian Grill | ★★★★★ 4.8 | 20 reviews |
| Mi Patria Ecuadorian Restaurant | ★★★★★ 4.8 | 20 reviews |
| La Barista Coffee | ★★★★★ 4.8 | 20 reviews |
| Chocolaterie Stam | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.