Dunkin'

Truly the rudest staff. I was the first in line (with only one person behind me, who came in a few minutes after me) and when I was finally able to order - the lady asked what I wanted and when I was halfway through my order, she interrupted me and asked the man behind me what he would like, then proceeded to get him what he ordered. Then she came back to me and said “what do you want?” And baffled, i said “i was literally in the middle of ordering…” then proceeded with my order. Idk what her deal is. She came off entitled and clearly hated her job - but it isn’t the customers fault for her misery. Regulate your emotions, be kind and treat the customers with care and attention.

It was a quiet Labor Day and Concord Teacakes (recommended) was closed. I was the only customer at DD. Three employees were having an enthusiastic conversation in Portuguese. I waited for a couple of minutes, feeling ignored and like I didn't belong there and that I was interrupting them. I lost my enthusiasm for a cappuccino and walked out. Luckily, I went across the street and discovered that the 7-11 has flavored cappuccino-like coffees to order AND respectful employees.

This Dunkin was quiet on a weekday lunch. Good place for a chat with friends. Small parking lot.

Good if you like your toasted bagel burnt.

This location is awesome, great customer service, fresh coffee and donuts and the entire place