Dunkin'

West Chester Township, OH · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in West Chester Township
#82
of 175 restaurants
City Percentile
32%
rating percentile

Dunkin' is a restaurant located in West Chester Township, OH. It is one of 175 restaurants listed in West Chester Township. Its 3.9-star rating is slightly below the West Chester Township city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday4 AM–7 PM

Customer Reviews

★★★☆☆ 3.0 Andrew Chapman · Dec 2025

Donuts are good but there is some serious shrinkflation happening here. Never seen the donuts so small. The value is no longer here. With the price of the donuts and how small they have gotten I will be looking at local shops more

★☆☆☆☆ 1.0 S H · Jan 2026

Worst customer service experience I’ve ever had. The employee was extremely rude and nasty when I calmly asked why the price of my drink had changed by almost a dollar from yesterday to today. There was no reason for the attitude. I also specifically asked her not to let her finger touch my cold foam, which should be a basic hygiene request, and that was handled dismissively as well. If someone doesn’t want to work with customers, they should not be in a customer-facing role. Completely distasteful experience. Will never visit that location again!

★★★★★ 5.0 Twila Hopkins · Oct 2025

DD is an all-time favorite of mine I go there often! A lot of times they forget to put in 2splenda’s in my hot green tea☹️ So I ask for the packets to keep in my car. Other than that, they’re great.

★☆☆☆☆ 1.0 odai alhashem · Oct 2025

Don’t come here bad customer service I was there 3:50 pm October 6th The girl in there doesn’t know how to talk to people.! Asked her to add 1 shot espresso she act weird in the beginning it looks like extra job for her. Then she charged me double shot espresso here is the receipt. And when I said who care about $2 but you charged double even if you added one shot. She said that what I have. Sounds fantastic

★☆☆☆☆ 1.0 KP KD · Nov 2025

They could never get a simple coffee with cream and sugar right. When I reached the drive-thru window and asked to add one more item(hash brown) , the girl told me to drive around and place a new order. Very disappointing experience and that's the last time I'll visit this place .

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.