Dunkin'

Worst dunkin ever. Needs either to be shut down or overhaul the staff. First things first my sister ordered at the menu board. She got to the window and asked if they sold hot chocolate they said yes she asked if they can add it and they told her no she will have to go back around and order because she will mess up there speed of service time. She didnt even pay for the order yet and I know it take 30 seconds to make the hot chocolate. And thats not even the worse. She left and didnt go back around. I hope the owner sees this and if they dont then I might as well call corporate and get there franchise revoked. I spend so much money at random dunkins its practically a bill but I will not be going to this one.

I asked for a large, hot, cappucino with cinnamon on top. I got a lukewarm less than half a cup with brown sugar on top. I went inside to get the right amount of the right drink and the service staff looked at me like I was stupid, said they could remake it but "that's just how it comes out" and it'd be the same if they did. Why order a large if I'm not even gonna get half the cup full? Why order here at all if they're just gonna argue with you?

We have been all over the USA...this is by far the BEST Dunkin! Super nice people! Super clean! Great preparation of the food! Thank you!

April needs to be removed from drive thru window. I’m a regular weekly customer and never have problems with anyone besides her. She’s always so rude & does not have friendly customer service. I always tried to give her the benefit of doubt of a few bad days but Today 9/12/2025 she literally threw my food & drink into my hands because she got my order wrong and I asked her to correct it. This is unacceptable.

I can't believe they don't make the donuts here on site! Basically everything is a day old (or more) and just thawing out on the racks?! There were flies in the donut case. Very off putting. Luckily what I ordered was off the rack. If it wasn't the only place to get donuts in town other than Circle K...