Dunkin'

Watertown, MA · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Watertown
#83
of 116 restaurants
City Percentile
18%
rating percentile

Dunkin' is a restaurant located in Watertown, MA. It is one of 116 restaurants listed in Watertown. Its 3.9-star rating is slightly below the Watertown city average of 4.4 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Maya Manny · Dec 2025

THE WORST DUNKIN!!!! Went in about 5-8 minutes after putting my mobile order in for a hot coffee and a Donut made the order at 2:56 please tell me why I didn’t leave with a hot coffee and donuts until 3:30 when my order was sitting on the back counter and the lady just refused to acknowledge anyone waiting for mobile orders. Then the woman said “we don’t have chocolate frosted” I walked over and wow there was a whole tray of them. I said I wanted the chocolate frosted and she proceeded to pull out 3 different types of donuts. What the hell is going on at this location. If you’re from NE then you know which Dunks are good and this one is far from it. AVOID PS management if your employee can’t speak or read English then please remove them from a customer facing role that requires both.

★★★★★ 5.0 Daniel Haakenson · Sep 2025

Not sure why there are so many bad reviews of this location, but this is by far my favorite Dunkin I’ve been to! Neil and his team are awesome, always helpful and fast even during the morning rush. There’s a lovely neighborhood atmosphere and it’s always clean.

★☆☆☆☆ 1.0 Heiko Ebens · Apr 2025

Their idea of less ice in a late. Truly the worst Dunkin I have been to.

★☆☆☆☆ 1.0 William August · Jul 2022

This is one of the worst dunkin's to get coconut milk refreshers from. They give you so little coconut milk that it ends up looking like spoiled milk and leaves it tasting like pure syrup.

★☆☆☆☆ 1.0 Christian · Sep 2025

What a terrible and pedantic worker in this dunking donuts, never ever come back again, I never had a bad experience there, until last time.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.