Dunkin'

Did a mobile order and this is what I got after paying $5.30. Smh. Why is this location always backed up and inconsistent. The lady at the drive thru window is always friendly though.

At least acknowledge someone at the speaker and tell them that you'll be right with them. Don't just let someone sit there unacknowledged for 15+ minutes. If it wasn't a mobile order, I would have just pulled off. Super slow. Not very friendly. Coffee wasn't even made very well. I stopped going to Dunkin for a year recently. I remember why now.

Oh my goodness, I just have to say, this Dunkin’ absolutely made my day! Everyone inside was so warm and friendly, it felt like walking into a little coffee family. My drink came out quick as can be and it was downright perfect! I swear, they must sprinkle a little bit of sunshine in those cups. I’ll definitely be stopping by again. The perfect coffee was a nice touch for my lunch. 10 out of 10, y’all! ☕💖

The boy behind the counter was very sweet! He told me they were out of Hot Chocolate and instead of not helping, he offered to make something adjacent. He was very willing to help and the whole staff seemed very lively behind the counter. Unfortunately, upon getting my food and sitting to eat it, I noticed the bun was VERY crispy. It didn't kill my visit but was a but of a mood killer.

I go here every now and then and it’s almost always a disappointment. Today I went there and ordered 2 large iced lattes. I had to go back around the drive thru and get it remade because it was all milk. I took it back to the drive thru, and the lady from Oklahoma told who ever remade it that it looks exactly the same. It did not, the remade one was the right color. I told the lady that no it does not look the same as I drove off, she then proceeds to scream out the window to me that it absolutely looks the same. I have given this place chance after chance. This was the last one. Retrain your staff to make coffee the right way and don’t hire people that act so unprofessional.