Dunkin'

Horrible experience here!!!! The cashier (a guy) was extremely rude and acted like I was wasting his time by having him do the job he is getting paid for. Worst dunkin I have been to. He was also yelling at the other employees in front of everyone who was in line. Just a horrible experience, and I saw him do the same thing to other customers as I waited for my coffee, really unbelievable.

Stopped by Dunkin’ Donuts before my train ride, and I had a great experience! Even though it was later in the day, they still had a nice variety of fresh donuts to choose from. The staff was incredibly friendly, patient, and helpful, answering all my questions and even going the extra mile to make what I wanted—even though it wasn’t a traditional menu item. That kind of service makes all the difference! Plus, my coffee was perfect and just what I needed for my trip. Definitely a great stop for a caffeine boost and a sweet treat before hitting the rails. I’ll be back!

Walked in to pick up my mobile order today to about 30 people waiting to put in orders and get orders. There was only 1 person running the whole place on a Saturday during chicago marathon weekend. Then after waiting 20 min for my mobile order of the 4 items I ordered the only thing in stock was my black coffee the other items where substitutes or replacements. Obviously I didn’t want to pay or eat items I didn’t order but then the 1 employee proceeds to tell me that he can’t give refunds and I have to come back another day for that. I usually have a pretty low bar for dunkin because it’s quick and easy. This might be the worst Dunkin’ in the country.

10 minutes for one drink. Asked the cashier how much longer for the drink because we had a train to catch in 5 minutes. He got an attitude and scolded my friend and said she shouldn’t be ordering complicated drinks if we have a train to catch….We are literally inside of a train station. My friend ordered a Brown sugar shaken espresso no special instructions or anything “complicated” as he mentioned. He finally finishes the drink and repeats a few more times that we shouldn’t buy coffee if we’re in a rush. We were in line for about 15 minutes. considering we just ordered two drinks, we got in line and ordered with plenty of time. However the girl with the Red hair kept stopping to look at her phone and text. We just got my friends drink and walked away.

I ordered the avocado toast this morning and it tasted old. After the 2nd, bite I felt something funny and when I spat it out it was a big piece of plastic. Gross...I tried calling but the number did not work. Never eating there again barf!