Dunkin'

I've been there a few times, and the last few times I received extremely poor service. The lack of respect was appalling; the employee even yelled at me because the communication system was faulty and I couldn't understand what she was saying. She yelled at me, being extremely rude and arrogant. Today, I went to place an order, waited 15 minutes in the drive-thru, and when it was my turn to order, they told me to get back in line because I hadn't ordered through their system, but had gone directly to the window. They also informed me that the system wouldn't allow it and that the manager would get angry if I didn't go to the back of the line again, even though I had already been in line for 15 minutes. This is the worst Dunkin' I've ever been to. Besides all that, you order one thing and

Staff was very rude- when went through the drive thru-not only did the lady taking our order start by talking bad about the car before us-she didn’t know the menu after asking her about what kind of donuts they had and she said “If it’s not on the menu they obviously don’t have it”. Then when we were ordering after only 10 seconds, she said we were taking too long to order and to come in the store. We just came to get donuts for our kids-on a family vacation from out of state and they were so excited to get the Halloween bucket. We ended up going in to finish our order and asked to speak to manager and she was worse! She proceeded to say their staff doesn’t have to go through training etc and began to record us and chased us out of store. This place is crazy.

I was disappointed with the behavior of the staff at the establishment, including both the server and the manager. It appeared that they treated all customers with a lack of courtesy. I observed two customers expressing dissatisfaction about the staff's attitude before I experienced similar treatment myself. I hope the staff will receive proper training in customer service to improve their interactions.

Served me a moldy old fashioned donut. Got our orders wrong when we finally went up to the window as well. Super annoying

The service was terrible, I was with my wife which is a hajabi and she went in there and ordered the 6$ meal and when the order got ready she looked at the receipt and it said croissant and she never ordered a croissant 🥐 she ordered the bagel the same exact thing on the picture but without any bacon, she politely asked to make sure its a bagel and the manager said no its not, and walked away and ignored her, i went in after hearing this and asked her myself we payed for something can we please know why we can't get what we payed for she ignored me after waiting 10 minutesfor my order, she said she will call the cops and she never did in the end because she knew she was wrong. I take this as racism bcause everyone else in line she talked so respectfully and and patient with the , not us th