Dunkin'

Townsend, MA · Coffee shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Townsend
#17
of 18 restaurants
City Percentile
6%
rating percentile

Dunkin' is a restaurant located in Townsend, MA. It is one of 18 restaurants listed in Townsend. Its 3.4-star rating is slightly below the Townsend city average of 4.2 stars. It ranks #17 of 18 restaurants in Townsend. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–7 PM

Customer Reviews

★★★★★ 5.0 PistolRose · Feb 2026

I walked into this Dunkin, happy as heck. Seeing everybodies facies light up when they saw me was something out of this world. I was going through a lot at this time. My dog died, my brother died, and my mom is in the hospital. I was seriously overwhelmed and stressed out; I started to go into a depression. On this day, Janurary 31st; I walked into the Dunkin as usual and was greeted by this nice man, William Zhao. I highly recommend everybody gets serviced by William Zhao, he got my order right and even told me I have a pretty smile. It not only made my day, it made my life. He also got my 3 orders of hashbrowns correct and he handed it to me and said "I hope you have a spectactular day today ma'am. By the way, you are so pretty." I will be going to this Dunkin again, highly recommend!!!!

★☆☆☆☆ 1.0 Hunter Sikkila · Nov 2025

Drive thru was fast but doesn't mean much when your order is wrong and the workers are rude. Normally I wouldn't write a review like this but having my order basically thrown into my car window while the worker says nothing is pretty pathetic.

★☆☆☆☆ 1.0 Bethany Selmer · Dec 2025

Went here with my mom we asked if the have croissant got told yes then asked for two egg , maple bacon on a croissant and got told they only have one egg which we said ok will get that and one with just bacon on it they said ok. Then got to the window and got told that they don't have croissant at all.. Told them that is what we asked and asked why lie about it and they didn't know what else to say but sorry.

★☆☆☆☆ 1.0 Shawna Burke · Sep 2025

This might actually be the most incompetent Dunkin' Donuts location in New England which in it's own way is kind of impressive. I understand why they keep the mobile orders where people can't reach them so they wont be stolen BUT maybe pause the gossip huddle when people come in so they're not waiting for 10 minutes. I travel all over New England and I've been to a lot of Dunkin' Donuts so I know not to have high standards but it's actually pretty incredible how you can guarantee with 100% accuracy that this location WILL get at least one thing wrong on every item you order. Large black iced coffee? Get wrecked, you're getting a medium with cream and don't waste your time trying to correct it because someone with hard packed dirt under their nails and enough grease in their hair that they

★☆☆☆☆ 1.0 Emily Kamens · Sep 2025

1 star is generous. This is the worst Dunkin’ Donuts in New England. The staff is untrained and unkind. Just yesterday I was yelled at by an employee for letting them know my order was wrong. I wouldn’t recommend, 0/10 for me dawg.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

Top Restaurants in Townsend

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Gourmet Donuts★★★★☆ 4.420 reviews
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This listing is informational. Contact the business directly to verify credentials, services, and availability.