Dunkin'

Order was accurate, most of the staff patient and friendly. Only downside is limited parking and seating but overall not bad at all, just exercise caution upon entering and exiting the parking lot!

I am sitting in the parking lot right now on a Saturday morning having logged in to make this review because this has to be the best Dunkin in all of North Shore. I live in Ipswich and I go out of my way to go to this location because they always have my order ready and correct and it’s just a great location with a great crew. my daughter and I call it the golden dunks because of the color of the sign as well as their top-tier service.

Why does ONLY the Newburyport location on Storey Ave make a Macchiato the CORRECT way??? No other Dunks nails it everytime like they do within a 10 mile radius!

I always have to place my order at least 15 minutes ahead of time otherwise it’s not ready when I get there and I end up being late for work. This time I ordered like normal and it still wasn’t ready because the espresso machine wasn’t working. I waited for about 15 minutes before having to leave without my coffee. When I heard it wasn’t working I kept trying to get someone’s attention and no one would even look in my direction. I’m writing this so hopefully you can improve. Every person who walks through that door should be greeted and checked in on even if they are not ordering at the counter.

Absolute worst dunks I've been to. The man gave nothing but attitude and blamed me for forgetting to put something I ordered into the machine. There were two other customers sitting eating and the man snapped at them "hurry up we're closing" and didn't even wait for any of us to leave before turning off the lights. Don't go here.