Dunkin'

How do ppl actually look at this n serve it like that. Honestly. Sat at drive through for a hot minute with literally no one in line. Cool. Smh.

Coffee was ok, but the donuts and hash browns actively did not taste good. Will not eat here again, would get coffee again if I had to.

Ordered the omelette bites and the hash browns bites. The Hash Browns were disgusting! Not hot, limp, bad flavor. I asked to be refunded & the surly employee said a refund will take 30 mins because they have to call a manager from some office to come to their location to approve refunds..…. It’s an airport- I did not have 30 mins. So they remade them for me. Just as bad! Still not hot. Still not crispy. Flavor is terrible. Consumers have been oven baking hashbrowns for 20 years to great success. Unsure how Dunkin put this terrible item on their menu. I took one bite, spit them out & threw the entire bag in the trash.

The employees working here were phenomenal. It’s just unfortunate that Dunkin’ Donuts/The SYR airport doesn’t incentivize working here. By not paying their employees enough, they didn’t have enough staff to have hot breakfast, offer cold brew coffee on draft, or use the mobile app. I’m disappointed I couldn’t get what I came for: hot breakfast, cold brew, and use my Dunkin Points and promotions to pay for my order. However, I did get an iced coffee. They made it quickly and it was delicious.

Drink was good but be careful of how much ice you get! There was so much ice, I couldn't even fit the straw in. I mentioned it to the server and she just stared at me haha UPDATE: came back 4 months later and asked for less ice and its basically the same 😆