Dunkin'

Got our order completely wrong, went back to get our order wrong then the girl said that they gave us the wrong donuts because they were out of the ones we had for our order. If that was the problem why did she not tell us they ran out or when we came back or offered us a refund?

This place sucks!! I put in a mobile order through Uber eats TWO hours ago and nothing... All I bought is 6 donuts and a medium refresher. It said it would take about an hour but this? This is unexplainable!! I tried calling them just to learn that, they don't have the right number!!! Never ordering here again.

They are barely holding it together over here. I ended up with what I wanted in a reasonable time frame, which is most important. Their customer service is mid.

Me and my girlfriend get the dunkin from coal city on our way to work at 6am. The service there is not great but nothing compared to Streator. We’ve had burnt food numerous times, not mixed coffee with sometimes no syrups, plastic in the food from the cheese. I write this review cause last time we went we got the snacking bacon which is already $5-6 and they gave my girl only 2 strips.. barely scrapping the bottom of the bag it comes in. I have to walk in after ordering through the drive through only for the manager to yell at the one person cooking in a foreign language. The cook stares me down the whole time and then proceeds to add only 1 extra strip of bacon. We’ve never gone back since. Also reeks of flies all over the food everytime you go in. Check for yourself

My girlfriend and I usually don't have any issues getting our drinks made the way we want them. Today however, my girlfriend got treated like absolute crap in the drive through, and the lady in the drivethrough kept trying to say they don't mix any drinks up a specific way because "they just can't" and didn't give us larges either, only mediums. And would not mix any drinks for us. Or give me any extra espresso because it would've tasted bad.. meanwhile, in Ottawa, they do and will mix any drink we want and add any extra espresso we want no questions. The medium sized chocolate milkshake my girlfriend ended up getting cost 9+ dollars alone which is pretty ridiculous and way overpriced.