Dunkin'

My family and I stopped in yesterday on Christmas day for coffee and the 2 girls working behind the counter had quite the line of customers to take care of. They were both wonderful and handled the crowd swiftly and with such grace. I just wanted to leave a review to thank them for their time and effort!

This was the 2nd Dunkin of my day. And the manager who helped us was excellent. We wanted donut totes. At the first Dunkin I asked what I needed to do to get one as I didn't know and they ignored me. This manger let me know and looked at my previous receipt and said I should have received one for my order. I went back with my receipt and they were out of them. Glad I stopped and got them from this wonderful place!

I only wanted a cup of hot coffee and had to wait in line while all the foofoo drinks were made. The blueberry muffin I was going to eat later I should have thrown it out the windows as I drove by the next day.

I ordered a cookie dough frozen coffee and unfortunately had a really bad experience. Two ladies were working at the time — one of them told me they were out of the cookie dough cream, so she gave me some options and I chose chocolate instead. I was clearly disappointed, and the other woman actually laughed at me for it, which I felt was really unprofessional. Then, when my drink was finally ready, there were no cookie dough chips on top either, so I didn’t even get what I paid for. As a respectful young man, I didn’t want to cause a scene or start anything in the store, but this honestly wasn’t good service. I paid full price and didn’t receive the product the way it should have been made, and being laughed at as a customer was unnecessary.

The bacon, egg, cheese, and paper sandwich was delicious. 10 out of 10 attention to detail by the staff leaving the wax paper between the slices of cheese.