Dunkin'

After the renovation, the service went down hill. I stopped by today and ordered a large macchiato, but I only got half the drink instead of a large one like I asked (see attached picture), and it didn’t taste at all like a caramel macchiato. It was a bit disappointing. I tried the Charlton location instead—they always give great service and make the drinks just right!

I mistakenly chose to stop here every day and end up with a coffee that tastes like dish water....0 flavor and incorrect amounts of cream/sugar...same order every day but a different tasting coffee almost every single time. They need to retrain their staff accordingly....

When Josh & Bryce are running the show this place is freakin on POINT! Listening to these guys banter, really make for a tuff work day that much more enjoyable! Great Service in & OUT, or if you hang around like me, already described the incredible atmosphere! & ATM.

I ordered online like I usually do & Kiana, a new hire, handed me my iced coffee right to me and didn’t even forget the cold foam. (Like most do) I hope her work is recognized.

The past few times I've been to this dunkins, all my family and I have gotten was attitude from the grey haired lady. She would bark back to my dad saying there's "no mobile order" when he would say my name and I would 100% know I would put it in for this branch. She was even seen not even looking to check for my name. Only to be told by her coworker that there is an order for me. Kudos to that worker. Thank you. Today I can say that the EXACT thing happened today. I walked in to grab it. No order. Told the same lady I'm here for my mobile order to be told "there is no mobile order" without her checking anything. The other worker actually goes to search and finds my order. Kudos to that worker for looking because I would've been denied my order if she was there by herself. Thanks to Mrs