Dunkin'

Shopping Center, 491 Newton St, South Hadley, MA · Coffee shop

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Shopping Center, 491 Newton St, South Hadley
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in Shopping Center, 491 Newton St, South Hadley, MA. It is one of 1 restaurants listed in Shopping Center, 491 Newton St, South Hadley. Its 2.8-star rating matches the Shopping Center, 491 Newton St, South Hadley city average of 2.8 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Shopping Center, 491 Newton St, South Hadley. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Andrea Slowick · Dec 2025

I’ve given this location 3 seperate chances at getting my order right ( they are within a mile from where I live. ) Staff at drive thru were dismissive, and no matter how I ordered my coffee/ latte it was incorrect. First time I waited at the window for 11 minutes. Lady behind me got so aggravated she sped off without her order. It would be nice if the staff was friendly but I care more about the actual product I’m paying for. I will never go back to this location. The absolute best, hands down location is at 4 corners(202) in Granby.

★☆☆☆☆ 1.0 Justin Alexander · Oct 2025

I went to get a coffee in the morning! I ended up having to call police to get my money back. They sold me the wrong thing then said I didn’t order a coffee. I called the cops to get my refund and then they started lying saying they asked me to leave and I was being aggressive. I have a pending case them lying about things could get me in jail for a long time. I don’t appreciate it and I would higher recommend not going here it’s not worth the headache and potential charges cause they are a bunch of little girls.

★★★★★ 5.0 Steven · Jan 2026

I never have an issue at this location. I know many other people have complained, but I just don't experience the same. Pleasant staff and quick turnaround when I go at 6am

★★★★★ 5.0 Kat M · Aug 2025

they forgot my cold foam and before i even said anything the woman taking orders from the drive thru line realized and fixed it for me. everyone was so kind and had amazing attitudes despite it being 7:45am. all the women working this morning deserve a raise. they were all so kind it was the best interaction i have ever had at a dunkin.

★☆☆☆☆ 1.0 Ali Schellenberg · Nov 2025

Worst Dunkin I’ve ever gone to, found hair in my drink. Cashier lady was quick and snarky and seems like she hates being there.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.