Dunkin'

I place a mobile order and specifically ask for light ice, well my drink looked like I asked for extra ice it was filled to the top and this is not the first time this has happened, employee are rude. But my thing is if I’m asking for less ice and I am paying for it why are you not giving me what I’m asking for like dang are you guys getting this cheap. To be honest this was the last time I got a drink from this location never again not wasting my money here for me to just get ice literally pure ice

Both doors in front locked. See 3 employees working in there. Lazy employees don't want patrons coming in. Franchise owner needs to keep these guys in check. Lobby hours are till 8, it's 5pm.

Anytime I have gone to this location later in the day always no issues…In the early hours about 530 to 6a I have had to stop there twice and both times rude service. The last time no issues with order. Rude service though. Today rude service like I was bothering the worker and my drink was wrong, sandwich okay, and hash browns thrown in bag upside down. Order was given timely. The worker has been like this the past few times I have come in those hours. I understand it is early and you look alone there and that can be hard and not right. However no excuse to greet me with “what do you want?” And also audibly sigh like I’m annoying you. Will not return in those hours to bother anyone.

I’ve been going to Dunkin every day for the same drink for the past month, triple shot espresso over ice (4.99) add coffee milk (.50). I tried to order this today and they were “trying to make it cheaper for me” by ringing up some latte that was $8 and some change. I asked what was going on and said how I order it is the cheapest way and it is how I would like it please but thank you anyway. Then she proceeds to tell me if they do it my way they have to charge me FOR MY CUP. Never have I EVER had to pay for the cup my drink is in. I asked why I would be charged for a cup and some other woman comes on and rudely says “because cups are expensive”. I left. I won’t come back to this location. Why would I be getting charged for the cup for a drink. That is INSANE.

I had placed a mobile order for a box of 12 donuts and a large Refresher for my boyfriend to pick up for us and the service was great our order was ready quickly and efficiently and the store was very nice and clean and the employees were also very kind too. Would definitely order from here again.