Dunkin'

Shell Oil, 225 Whiting Farms Rd, Holyoke, MA · Coffee shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Shell Oil, 225 Whiting Farms Rd, Holyoke
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in Shell Oil, 225 Whiting Farms Rd, Holyoke, MA. It is one of 1 restaurants listed in Shell Oil, 225 Whiting Farms Rd, Holyoke. Its 3.1-star rating matches the Shell Oil, 225 Whiting Farms Rd, Holyoke city average of 3.1 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Shell Oil, 225 Whiting Farms Rd, Holyoke. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Gia Mendez · Feb 2026

I ordered a Large Hot Chai latte and everything bagel with cream cheese. The order taker knew that there was something wrong with the drink so he was hesitant to give it to me. I waited 3 minutes, I'm sure he was trying to fix it. But another server came and handed me the drink. I got on the highway and when I took a sip it was ice cold. Disappointed. I guess I better stay close to Main, South, Pleasant and Northampton st DDs. The Best DD is Chicopee inside Pride station. And Bjs.

★☆☆☆☆ 1.0 Danielle Delano · Oct 2024

I've come in 15 minutes after putting a mobile order in while my ticket sat on the printer on a Sunday afternoon while it wasn't busy. Gave away my food the week before because they were buried on 5x star day which was more understandable, but the Sunday following was unacceptable. They looked at me like I had 4 heads when I said I ordered a while prior. Then said "yeah it's been 15 minutes" as they took my ticket off the printer with one person ahead of me. Today, I paid for a bacon egg and cheese with hash browns on my way in and ended up with a muffin. Guess I'll pay triple at Starbucks.

★☆☆☆☆ 1.0 Kyanna Wilson · Nov 2025

It’s 5:30 they close at 8 I went to get lunch I sat for 8mins to order with only 1 car ahead of me 0 customers inside just for them to say the sandwich station in closed. I wouldn’t have even left a comment if this was the first time they messed up. I came with 30mins left for me to go 2 mins down the street and was still late due to how slow and unorganized this place is with the order still completely wrong. Absolutely bs

★☆☆☆☆ 1.0 stephanie jorge · Dec 2025

Ordered a hot chocolate and received a cup of boiling water. No chocolate whatsoever. Didn’t notice immediately because it was too hot to the touch to even hold let alone drink. Waste of money. I could’ve burned myself thankfully my child wasn’t the one that ordered it.

★☆☆☆☆ 1.0 Ricardo Cora · Feb 2026

I had a hair in my food, they was acting weird laughing when I received my food saying it’s extra fresh open my sandwich there was hair in it not right to treat customers like that hopefully they get rid of those people making the sandwich’s young guy and the girl laughing with him doing the orders I ordered the simplest sandwich too not sure why they did that

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.