Dunkin'

I ordered an everything bagel with cream cheese lightly toasted. The bagel was burnt, super dry and tough to chew. I will not return to this Dunkin Donut again, food is too expensive to give customers just anything. If I wasn’t already at work I would have returned the dry crunchy bagel.

Who ever the young girl is with long dark hair, she needs to be fired. I asked her if my drink was made correctly, because I only usually ask for a medium cold brew with one cream and one French vanilla and the coffee she handed me was super light so I just wanted to confirm and all she said was “I swear to God all people do in America is complain” I will be back to speak to a manager.

I will say they greeted my properly. However service was terrible. My food was cold and not presentable. I feel like they did not give me the correct amount of bacon. It was so bad I really wanted a refund but just didn't not have time to go back though the hassle. You can see the time stamp on my receipt and what time I'm taking these photos.

Overall impression? My first and last visit to Dunkin. I thought America ran on Dunkin? I pre-ordered 6 donuts, one peppermint mocha and one strawberry lemonade via the app. When I arrived at the drive through, I was greeted with a cheerful recording greeting me and asking me if I wanted to try whatever upsell they were selling that day. Then the deep bored voice of what must have been a troll from under the counter came on and sighed "pull around." I was then given a box of 6 of whatever donuts they decided I deserved vs the ones I pre-ordered, both drinks and sent me on my way. The donuts themselves? Stale and dry. The peppermint mocha tasted like gas station coffee with a splash of milk. No peppermint to be found, and no whipped cream as promised in the app. No way did they pull shots a

Giving this 3 stars because I rarely have issues. But my iced latte today is literal milk. I don’t even see how there could be espresso in this. I paid almost $6 and it tastes like straight up milk and sugar. I don’t understand why drinks are different every single time I go here when I order the same thing.