Dunkin'

Rock Falls, IL · Coffee shop

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Rock Falls
#14
of 27 restaurants
City Percentile
12%
rating percentile

Dunkin' is a restaurant located in Rock Falls, IL. It is one of 27 restaurants listed in Rock Falls. Its 3.3-star rating is slightly below the Rock Falls city average of 4.0 stars. It ranks #14 of 27 restaurants in Rock Falls. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday4 AM–10 PM
Saturday4 AM–10 PM
Sunday4 AM–9 PM
Monday4 AM–9 PM
Tuesday4 AM–9 PM
Wednesday4 AM–9 PM
Thursday4 AM–9 PM

Customer Reviews

★★★☆☆ 3.0 Krista Lynne · Jan 2026

Go often living close by..ordered a small chai latte hot,around 5 like Starbucks,unfortunately I only tasted foam and water..don't like making negative reviews,but just a suggestion to put more chai flavor..service has been good,usually go back to let them know if something is wrong, not an issue . Sizes of cold drinks are much better price wise verses Starbucks..different place,different ways,different items..

★★★★★ 5.0 The Active Culture · Feb 2026

Came in today for a coffee with French vanilla cream and a donut and was greeted by an employee that I could only describe as absolutely pleasant and warm. I was driving through and had a hard road but after such a friendly and attentive service from her, I felt absolutely relaxed and enjoyed the rest of my trip.

★★★★★ 5.0 Sid · Feb 2026

Customer service was amazing from start to finish. Never had staff so polite and help at a Dunkin before A+

★☆☆☆☆ 1.0 Oblivion striker12 · Feb 2026

their doors were locked when they were clearly open and the staff gave us a nasty look when they came to the doors and pushed the doors open. she needs to be taught customer service all over again.

★☆☆☆☆ 1.0 Pamela Rose haireducator1 · Jul 2025

Absolutely insane! I ordered 2 medium caramel cream frozen coffees and 2 wake up wraps. they told me the price was $27 and some change at the drive-thru I thought. well they must have made a mistake and added something so I clarified at the window and she said no that's the correct price so I opted out of the bacon, egg and cheese wraps. I still ended up paying $18.58 for two coffees. This is crazy. I could not believe the price so I started hunting online and I realize that my receipt showed that I was charged extra 3.58 for whipped cream my order was ring up as two frozen coffees with all the extras added. When I brought my receipt back to let her know my concern she said she rang me up for the frozen coffees and not the coffee cream frozen coffee however, the only difference is is that

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Great Dessert ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantCake shopDessert shopDonut shopFast food restaurantTakeout Restaurant

Top Restaurants in Rock Falls

NameRatingReviews
Flip Side Coffee & Espresso Bar★★★★★ 4.920 reviews
La Familia★★★★★ 4.520 reviews
Jeff's Juke Joint II★★★★★ 4.813 reviews
A's Kitchen★★★★☆ 4.420 reviews
Scooter's Coffee★★★★☆ 4.420 reviews
Dairy Queen (Treat)★★★★☆ 4.320 reviews
Folsom's Bakery Inc★★★★☆ 4.220 reviews
Dave's Coffee Cakes★★★★☆ 4.120 reviews
Jimmy John's★★★★☆ 4.020 reviews
Hardee's★★★★☆ 3.920 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.