Dunkin'

Stopped being a regular at this particular location for last 6-8 months after being treated like a burden with overnight shift. I usually went in around 2am or so. Seemed like the workers were so upset that they had to be there. There was a girl working most nights and she was always saying “wait a minute” or “I’ll be with you soon” and the like. There was never anyone in drive thru so I’m not sure why the wait was always needed. I know they do UberEats and DoorDash but shouldn’t your customers that are presently there have precedent if no one’s there waiting for the orders (if that’s the case)? However I was in a hurry last week and happened to give them another chance (plus I really needed coffee). I hear a man’s voice come onto the intercom and that was step one of relief. Very pleasant

I get in and get interested by their $5 meal. Good, I want to stay light. Order a coffee with cream. No cream, I ask for it. They give me the small long shelf life ones (coffee shops usually have fresh diary). The tools station is empty, no napkins no stirrers. I use a straw. Get to the table, completely unstable. Coffee spilled. I ask for napkins (station didn’t have them) and, despite seeing the spilling, i am given 2!! Btw no patron received napkins. Almost 90% of tables are unstable. Employees seemed annoyed by the presence of patrons. This place needs much better management. Btw did you notice most of positive reviews mention employee names. They don’t wear a tag. Friends’ reviews to get more stars?

I stopped here the other day for the first time since I recently relocated to the area. My coffee was way too creamy and I mentioned it to staff, the manager was so accommodating and friendly gave the ok to just add another shot of espresso since it was pretty light. I appreciate how kind she was. Pretty good experience. Thank youu

I really didn’t even enjoy this coffee. I asked them for oat milk. They put a little drop of it in there and the coffee was so black and bitter. The food was cold. I really am never coming back to this place.

Food burnt and hashbrowns old and hard. Spoke with manager Sherelle and she confirmed food is to be made fresh and stated she would replace order. Then stated she pulled the hashbrowns out of the fryer herself which was a blatant lie. So I called her out. If she did then packaging and bag would have grease stains on them. Nether do and the are hard. I mean hard. I stated now I know that is a lie because they are biscuit like hard. She argued that she pulled then out of the fryer and I stated that no she didn't then she hung up on me. Just don't lie as I have them proof in my hand. Called back phone rang and rang and finally someone else answered and provided me her boss number. Called and left a message.