Dunkin'

So it’s hit or miss here. Sometimes my drink (iced latte) is on point, sometimes it’s literally flavored milk. Like actually. We’ve gotten one a few times now that had so much sweetener my stomach hurt after sipping it- it was like drinking the sweetener syrup not coffee/milk. Yes, I did mix it up like you’re supposed to- it was still like drinking syrup. No idea how that even happens. Other times like I said- the latte is flavored milk. Like, it’s straight up white not tan. Very very confusing I’m not sure, again, how that even happens. Truly. Baffling. The most unfortunate though is how they are cleared out most mornings. I’m not sure what’s going on with their inventory ordering process, but you shouldn’t be sold out of all donuts and pastries by 9am. That’s crazy. I’m happy they’re su

Great coffee shop! The latte was perfectly smooth and flavorful, and the barista was super friendly. Cozy atmosphere with plenty of seating, perfect for working or chilling. Pastries were fresh too. Definitely my new go-to spot!

I waited 25 minutes for my order (2 drinks). There were a number of us in the building and the manager told the employees (quite loudly) to focus on drive-thru and that people in the building could wait. I ordered ahead to allow time for them to make my drinks, but they still didn’t consider that when prioritizing others. When I received the drinks, the chai was scalding hot and my frozen coffee didn’t have any mocha sauce.

I have traveled all over New England and have tried hundreds of Dunkin’ Donuts. This has got to be arguably with out contest the worst one I have ever went to. The service is absolutely horrendous every time. I’ve tried to give them the benefit of the doubt multiple times and it is always terrible. Whoever owns this franchise of Dunkin should be ashamed.

I’ve had repeated issues with the drive-thru at this Dunkin’ location, and the most recent visit finally pushed me to leave a review. I arrived shortly before the posted 6:00 PM closing time, but the store had already shut down around 5:45. The lights were still on and there was no sign indicating an early closure, so customers were left waiting in the drive-thru with no response. This isn’t a one-time problem. I’ve had multiple visits here — including late at night when there were no other cars — where I waited several minutes just to be acknowledged. On more than one occasion, the employee appeared distracted and on their phone while customers were waiting. I understand things happen, but consistently leaving people waiting without acknowledgment, or closing early without notice, is f