Dunkin'

Just the typical Dunkin Donuts… they offer mediocre service and all the tasty donuts and treats you desire with your coffee. Their coffee is excellent, but their breakfast sandwiches are substandard. It’s very close to the Sheraton Boston, as that hotel is connected to the Prudential Center (a mall) on the second floor. Came here twice recently and both visits were just “ok” but far from great.

This is easily the worst Dunkin’ in Boston. Every time I order through DoorDash, the food shows up stale and clearly old. The staff is consistently miserable, and because there are so many hotels nearby, it feels like they push old donuts to delivery orders while saving the fresh ones for in-store customers.

My experience at this dunkin was the worst I ever experienced at any job. The discrimination and nepotism also favortism at this establishment is at it's all time high. I worked there 6 years never got the opportunity to move up from my job position because the would hire their own race/Nepal and family members and wife's and husbands and move them up to hire positions within 6 months of working having little to no experience and they would get payed more than someone who has more work experience and years that are not from the same race as them. I was sexually harassed by one of their mangers who is also from Nepal he tried to kiss me and I reported him. You would think they would take that serious but instead all the mangers in charge who are all from the same nationality tried their har

Was there to get a free medium coffee for national coffee day with any purchase. Cashier told me that once I pay then the cofffee would be free. Wasn’t free. She then goes oops my mistake, you need the app! Then she goes I can refund you if you give me the coffee? You made the mistake, I should have got the free coffee!

They just need to do better The price for a cup of ice changes every time you go there it’s ridiculous One of the girls needs an attitude adjustment don’t feel a way when you’re the one messing up