Dunkin'

Pepperell, MA · Coffee shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Pepperell
#9
of 15 restaurants
City Percentile
43%
rating percentile

Dunkin' is a restaurant located in Pepperell, MA. It is one of 15 restaurants listed in Pepperell. Its 3.8-star rating is slightly below the Pepperell city average of 4.2 stars. It ranks #9 of 15 restaurants in Pepperell. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 deathreapers 2k17 · Jan 2026

, we came today and order three of the new bacon jam sandwiches with sausage added to two of them , when we got them they weren't even warm, and none of them had sausage nor was the cheese even slightly melted, the lady on the speaker was rude and had an attitude and gave us a, "well they should've been right," And a "Bring it up so I can make sure", wouldn't doubt there's spit in our food now

★☆☆☆☆ 1.0 kaylin coburn · Nov 2025

Very rude worker. Yelled at my kids for lightly bouncing a ball once, gave us dirty looks, and then told us to leave. Completely unnecessary and made the atmosphere very uncomfortable.

★☆☆☆☆ 1.0 Jay Milly978 · Sep 2025

I never do anything like this, but this is getting out of hand. I thought it was just me overreacting, but now that I look at the reviews for this specific Dunkin’s I can see that it’s not just me. I’ve been living in this town for three months. I’ve already had two separate situations. The first one was with a obnoxious employee who didn’t know how to talk to people without giving an attitude and now I go I make a order and part of my order was two loaded hash browns, and a six piece hash brown. The first red flag was the fact that they came out less then a minute after I ordered it, which tells me that they’re giving people food that is sitting there because they’re too lazy to make it when it’s ordered and to put the icing on the cake, I get home and my six piece has literally 2 hash br

★☆☆☆☆ 1.0 Amber Thomas · Aug 2025

KIANA absolutely ruined My night and my dinner. I work late, and I used my only break time today to order myself a snack while stuck at work ATLEAST 30 mins before they closed, when I got there everything was turned off and they were closing everything down 20+ minutes before close, I didnt get a single thing I ordered, and i didn't get a refund either. Kiana was very rude and unhelpful, her excuse was it takes over an hour to clean the ovens(doubtful) well then don't offer food you can't make on the app.

★★★★☆ 4.0 Dan gill · Oct 2025

First time at this dunkins. The drive through was very quick and very friendly the associate had a smile on his face and said have a great day to.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.