Dunkin'

I’ve had some mediocre experiences here in the past but this past weekend took the cake and pushed me to share a review in hopes they can better the location. Upon arrival, I had submitted a mobile order 7 minutes before. My avocado toast was done with no bacon. The gentleman was kind enough to take it back, remake it and tell me the bacon wasn’t fresh so he cooked more. I observed another worker pick up trash off the floor and not wash their hands before proceeding to make more coffee and food. My coffees were being prepared by a staff member that appeared to be new to the team. Very rushed, unorganized and not paying attention. This Individual coughed into my coffee cup during the process of making it while proceeding to complain to other coworkers that his throat was killing him. He pro

The staff are rude and upset they have to make your drinks even though its their entire job. The food is typically correct but they run out of stuff way too often and when you ask for a replacement they get mad. The atmosphere in the store is extremely tense and it could take 10 minutes in the dt just to get a mobile order.

I think the pictures explain enough. I work hard for my money and choose to treat myself occasionally and this is what Dunkin’s deems worth $8. I will never be supporting dunks again!! Can’t even give me all my hasbrowns and their employees are unpleasant and always in a bad mood!!! I called the Dunkin headquarters and they were kind and wanted to right this wrong I appreciate it very much!!

The staff is incompetent and irresponsible! I asked 3 times for hot coffee with a PUMPKIN syrup! What is your problem, guys! Is it really so hard???? I work 1 min to them it is the only cause why I come back from time to time. Do not recommend!

Medium iced caramel macchiato - I guess you serve them pre stirred now with a splash of espresso. Pathetic