Dunkin'

Ordered through the app this morning. Just an XL coffee as I do atleast 12 times a month throughout the country. Most Dunkins do a very good job! Not this one. As I grabbed my coffee, I noticed the cup was dirty. Okay, no biggie. But it’s not coffee stains, so not sure what it is. Perhaps coffee grounds from the employees hands or something? Not sure, but it’s dirty. I always check the coffee to make sure they didn’t forget the cream (it’s happened). I noticed black specs in the coffee. So I started documenting these things as I suspect there will be grounds in the bottom of the cup. These black specs were also on the inside of the lid and the exterior of the lid was dirty. I wipe it all off, but through the lid away as soon as I reach my vehicle. I had contemplated returning it since I wa

The vanilla cold brew was great, but disappointed in the bacon avocado toast. It looks and tastes different every time I come here, or anywhere else. Sometimes the bread is completely toasted, sometimes you get more bacon, and sometimes the bacon is fully cooked (at other locations). I haven't had this in a while because it's not cheap and it's not always made well, but it was disappointing today.

I went through the drive-thru and unfortunately had a disappointing experience. The staff member was unfriendly, we received the wrong drink, and the food was poorly prepared — the bagel minis weren’t warmed, and the bacon, egg, and cheese was ice cold. We ended up throwing the food away. Dunkin’, please do better. How do you expect America to run on dunkin when you are ruining peoples mornings!!!!

Location is good , small in size and about 15 people seating capacity , no outdoor seating capacity and no shades around the building. The time I went on weekend around 11:30 am , drive through line was about 20 cars , so we stopped inside the store to get a coffee and breakfast. Ordering was quick , but the membership or barcode scanner is out of order so had to pay through credit card (bummer , I had some amount in Dunkin app). Staff at pos was friendly but we had to wait for getting a coffee was aweful. We got our egg/cheese croissant in about 2 min. But the egg was undercooked , cheese was not cooked and it is like a cheese came out of freezer, croissant was cold . We ate what we got but after we finished we had to wait for about 15 min to get our coffee, it was kept in drive through w

Love this Dunkin Donuts, their team and manger went above and beyond for my last minute very large order for my event. Thank you, Lora D. for your great customer service. Because of your service I will return when I am in your area.