Dunkin'
Northfield, IL · Coffee shop
- Address
- Dunkin', 1900 New Willow Rd, Northfield, IL 60093
- Phone
- (224) 255-6343
- Website
- locations.dunkindonuts.com/en/il/northfield/1900-new-willow-rd/351852?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=351852&y_source=1_MTIxMTM5OTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Open · Closes 8 PM
Dunkin' is a restaurant located in Northfield, IL. It is one of 7 restaurants listed in Northfield. Its 3.7-star rating is slightly below the Northfield city average of 4.5 stars. It ranks #4 among Northfield restaurants by combined rating and review volume. There are 10 photos associated with this location.
About Dunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More
Hours
| Saturday | 4 AM–8 PM |
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
Customer Reviews
I do not understand how the store has 5 people working but the drive thru and lobby has terribly long lines. The employees are extremely slow!! They make you wait in line a ridiculous amount of time before even taking your order. Something needs to be fixed because what they’re doing now isn’t working for the customers. Hire more people or get rid of this crew!!
Review update: Decided to stop by here again to try out one of the new drinks they came out with, “Peach Passion Fruit Refresher”. The drive through was rather slow once again. Once I got up there I asked for a water with extra ice. She then told me my total was $2.20, I handed her a gift card and she rudely replied with, “you don’t have cash”. I let her know I wanted to use the gift card first before paying the rest off. She then told me after the gift card my new total was “$2.87”, when I asked why it had gone up she replied with “you wanted a water”. Once I drove off I realized they also messed up my order and gave me the strawberry refresher which has absolutely no taste and is rather boring. This was overall one of the worst Dunkin’ Donuts I’ve ever been too and will not be returnin
food is fine. they don't really listen to special instructions (ie: light ice) here, often deliver the wrong donuts, but the employees are very nice and extremely fast (especially during the morning rush!!). my only real complaint has been seeing black fingernails on the drive thru worker today 🤢
The staff are always very friendly and welcoming here. The drinks are always made right. The inside is usually quiet and can be a great place for a meeting or quiet break
Was going there just about everyday. One day order was wrong and when I called to give them opportunity to make it right, I got hung up on. Then turned phones off when trying to call back. Horrible service!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.