Dunkin'

Have gone in 3 times since moving over this way 2 years ago. Everytime the staff has been rude and service was slow. It's amazing how many people are working at any given time and they still take 10 or 15 min to get an order filled. I never liked dunkin and this location has sealed the deal for me. Will drive to Henrietta to get Starbucks - they care and staff like their jobs.

The worst experience ever girl at the drive literally yelled at us because they didnt have items in stock and we didnt know we first asked “ can we have the strawberry lemonade “ then she said we dont have that instock so then my husband said “ can we have the blush spritz “ thats when she literally yelled “ THAT ALSO HAS THE STRAWBERRY LEMONADE “ as if we worked there and were supposed to know was super rude when she handed us our stuff. As customers it is not out fault the store doesnt have items in stock and how are we supposed to know thats the case

I rarely write Google reviews, but I am beyond frustrated with our local DD. There have been multiple times that they are out of items, understaffed, etc. We almost always go to another location just to avoid the possibility this will happen. My son asked me to get him a drink and some croissants after school in the afternoon. I decided to go inside. There were only two people working. Ahead of me was a group or family- they were ordering a lot while their 3 children ran around the dining room in circles (not DD’s fault of course). I patiently waited for 20 minutes to just order a Refresher and 3 croissants. When it was my turn to order, the person told me they were unable to accept credit cards- cash only. She said the card reader was down and said “but just pay cash!” I did tell her th

This D&D location is very convenient to get off 259 and back onto to it. The parking lot was very clean and the building was nice looking. When I entered the building it had a nice feel to it. The interior space was clean and organized 👌 The employees were at the counter ready to take my order. The service was fast. I took our order to go and enjoy it in our car. The dounts were fresh and delicous. We order iced coffee drinks, and they hit the spot. I'm still drinking my hot coffee and enjoying it as I write this 4 hours later. Thanks to all the employees who serve me and my family and the bakers who baked my dounts. Great job 👍. Gerry

This dunkins was great! Got exactly what we wanted service was nice... Don't go to the one in Hamlin NY, servers are always rude and they ALWAYS mess up ur order ..