Dunkin'

I had a very disappointing experience at this Dunkin’ location. I went in, placed my coffee order, and stood there waiting for almost 10 minutes while employees walked back and forth behind the counter. No one acknowledged the delay or gave any update on my order. What really bothered me was when someone who appeared to be a friend of the staff walked in after me and was helped immediately. It honestly felt like they were prioritized over paying customers. I’m pretty sure they were even handed the coffee that was supposed to be mine. Customer service should be consistent and fair for everyone. I understand places get busy, but ignoring customers and serving friends first is unprofessional. Very frustrating experience.

This place not only gets my order wrong almost every single time, they take foreeeeeeever and idk what it is but the food is never hot. In fact it’s usually cold when served. The staff really is lovely though so I feel bad even posting this but it’s really the worst place to stop if u need something quick or delicious

This is probably the worst Dunkin I’ve ever been to. Being pulled forward for a latte?? I finally learned my lesson. I’ve been told to pull forward for food every single time. This is the first that I’ve been told to pull forward for a simple caramel latte. This is not the place to go to if you’re in a hurry. I regret coming here every time I try to give this location a chance. I simply cannot waste my time with this Dunkin anymore. Lesson learned. It’s been 8 minutes according to my receipt and I’m still waiting in my car for this latte. I had to go inside to to find out that my drink still hadn’t even been made. Never coming here again.

They miss my order every time I order on Door dash. Without fail when I order the donuts they forget. 3 of them were ordered today and they FORGOT ALL 3!!! I would stop ordering if it wasnt for the fact that all my coworkers want coffee. Either they gotta get new staff or be removed from doordash

This is my favorite local Dunkin. They are fast, efficient and super friendly. I prefer to order through the app - and they always have my order ready (Even if I just ordered less than 5min before.) The woman who runs the drive through speaker is always on point and very sweet. Fantastic job to the morning crew here!