Dunkin'

I placed a pickup order through the app on Saturday 2/21. Obviously it’s a Saturday morning I anticipated it to be busy. Having to wait a bit for my order was not the problem. My problem was having to listen to who I would assume is the manager screaming at her employees. I work in retail and I understand the stress that can come with being a manager but it doesn’t do any good screaming at the employees for not being efficient enough. Her leadership style is a great way to have a quick employee turnover rate. I would suggest some management training for her. Definitely will be going to a different dunkin.

Always very fast service and very fresh donuts etc. Very friendly staff very consistent, for instance take this photo I added and check out the craftsmanship of this frozen coffee. I would say it's a beautiful creation! Made by Katie A. Working the afternoon shift.

Employees were complaining about a drive through customer and didn't acknowledge us trying to order. When someone did come over she yawned into hand, grabbed out donut with the same hand and no tissue paper. Other employee put his bare hand down his pants to pull them up since they were falling down. Donut ended up looking off. On the way out, the third employee was using her teeth to open the bag of coffee beans she was going to put in the machine. So many health code violations in 5 minutes.

The service is always slow and today got a coffee so bad I threw it away and went to a gas station to make my own. This dunks is always a nightmare won’t go back

I called to try and cancel my order since the line was to long and i didn’t have time to wait. This very aggressive lady answered and was shouting through the phone and called me insane all for asking for my order to be canceled. I was very respectful the entire time and she hung up on me. Never got my 30 dollars back. DO NOT GO HERE.