Dunkin'

Montville, CT · Coffee shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Montville
#13
of 45 restaurants
City Percentile
71%
rating percentile

Dunkin' is a restaurant located in Montville, CT. It is one of 45 restaurants listed in Montville. Its 3.7-star rating is slightly below the Montville city average of 4.0 stars. It ranks #13 of 45 restaurants in Montville. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Alexandra Nicole · Dec 2025

Lady at Dunkin’ Donuts, who works at 2:50 AM on a Saturday night I know you hate your life. I know you’re miserable with your job. I know you’re probably having a very terrible morning and are just upset at the world that you’re working such a position but maybe don’t take it out on everyone else who is just going there to grab a bite to eat and is hungry. Not only were you disrespectful and rude and told me to leave out of the drive-through if I wasn’t going to order anything I had my window up because it’s -10° outside and I wasn’t gonna wait for you with my window down because you were busy taking another customer’s order. Once I proceeded to place my order, you decided to tell me that everything I wanted was unavailable or you didn’t feel like making it or you had one day old bagels a

★☆☆☆☆ 1.0 Cindy Loo · Jan 2026

⭐️ 1-Star Review I had a very unpleasant experience during a late-night visit on the 3rd shift. The older blonde woman with pigtail braids who took my order was extremely rude over the speaker from the start. When I pulled up to the window, she spent the entire time talking to her coworker instead of helping me, took her time handing me my coffee, and then aggressively threw my change into my hand. Most of the quarters fell because of how forceful it was. Before I even had a chance to pick up my change, she told me I needed to leave the drive-through because they were “on a clock.” When I told her there was no need to throw the change at me, she escalated the situation and threatened to call the police. This was very unprofessional, disrespectful, and completely unnecessary. Customer serv

★☆☆☆☆ 1.0 ellie · Jan 2026

The drive-through worker, a blonde woman with braids, was extremely rude and disrespectful. She threw change at my sister, slammed the window in her face, and then yelled at her to get out of the drive-through while she was picking up the change from our car floor. Completely unacceptable behavior my sister told her she could be nicer and she started yelling saying she was going to call the cops if she didn't leave. i don't know what bad day she was having but we didn't have to deal with that.

★★★★★ 5.0 Rosemary St Jean · Oct 2025

I usually order ahead. Today I wasn't going to get anything but everyone else wanted coffee and donuts. Everything was good. The food was delicious. No problems.

★☆☆☆☆ 1.0 David Benjamin · Mar 2025

This place was a total letdown. The coffee tasted like bitter garbage. I ordered their English egg and cheese with sausage sandwich, and it was burnt to a crisp. Who even serves food like that? And the cleanliness? I saw a rat in a trap near the seating area. How is that okay for a place that serves food? The service was just as bad. I asked a middle-aged blonde lady (nicely) if they forgot one of my drinks, and she snapped at me like I was being a problem. I wasn’t even rude, but she acted like I was bothering her. This place needs to clean up, fix the food, and train their staff. I wouldn’t recommend it to anyone until they make serious changes.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.