Dunkin'

This place is ridiculous. A few months ago the manager had said I couldn’t get my coffee made the way I’ve been getting it since I was a kid, saying it goes against policy. Okay whatever I’ll go somewhere else for my coffee, but just recently I went there to get a chocolate frosted donut with sprinkles, I receive the donut, it’s just chocolate frosted. Whatever it’s fine I’ll go in and say something, they said they were out. I’m not gonna make them refund me 2 dollars so I said can I just come back the next day for the right one I was told sure. Came back the next day, tell the lady what happened she said it’s fine pull up I’ll get you right, awesome. I get ip to the window she says unfortunately they were out. I said it’s okay can I just come back next week? I get told sure just explain w

This Dunkin was the worst decision EVER. They NEVER could get an order right. Some how they can’t make frozen drinks but other Dunkin’s can. The drinks are always disgusting. The food is nasty. I hate it here! Oh the manager always got an attitude. Never again I will never spend my money at this location again. Take it down and put a Starbucks! They have me a cup of cream and water and sprinkle cinnamon on top.

I ordered a large matcha no ice and the cashier handed me a large cup but only medium amount of matcha. If you didn't have enough matcha then you should tell your customers. Very disappointing

I had ordered three times from this same store and all three times they had messed up my order. This last time I had ordered two of my go to coffees and they didn't add the right amount of syrup and the coffee itself had an awful taste to it so I filed a complaint and had to wait for the owner to reach out. I had waited for a whole week and was constantly checking my email and answering any random number that showed up to my phone but got nothing. I responded to the automated email letting them know I didn't receive a response and they told me the owner had reached out but I didn't answer. I am very appalled by the lack of customer service and accuracy of this place as well as the lack of honesty that took place. Wouldn't recommend coming here if you want to get 100% accuracy on your order

We’ve had issues a few times here but the bacon avocado toast with the blackened toast takes the cake. We’ve spent $40+ several times to have things missing regularly although they charge us for it. We’ve had someone yell at us one time through the speaker for asking for bacon. I feel like a Karen making a review, but it’s annoying enough to not go back.