Dunkin'

Need to have better educated staff members and with better attitude no so rude with your customers. Everyone has personal issues but learn to leave them at home customers are not have to tolerate employees bad moods. Horrible experience this morning

It’s Dunkin’ so the potential of me being back is high but they didn’t acknowledge me for a good 5+ minutes when I was standing at the counter. Barely said a word to me and spoke little to no English. They weren’t very nice at all and the store was not very busy. The coffee and food are hot and good though which saves but maybe need management to come in and remind them to smile a little more.

I usually don’t like to leave negative reviews, but I’ve had multiple bad experiences at this Dunkin’ location. On several occasions, I’ve waited a long time at the register while staff ignored me. Another time, my coffee was cold and I waited over 10 minutes for it. Today, my latte was overly sweet, and when I asked if they could add more coffee to make it less sweet and hotter, I was told I would have to pay an additional $1.25. Overall, the service at this location has been very disappointing.

My feedback is similar to others. The food and service is always mediocre. It's the closest Dunkin to my house this is why I continue to go. Happy to see management hired someone who speaks English, friendly and professional. Hope this trend continues to improve this establishment.

Long post: I only came to this Dunkin because of my doctor's new office location and.. what a HORRIBLE place. I've been to many Dunkins over the years, and have Dunkin food once a day (at least) and never ever has service been this bad. My entire order was wrong, so I went inside to have it corrected and everything was going well (so I thought) until the "manager" got into it. I asked for the difference since I ordered an item that cost less than what they charge me for and she 1. Wanted to acuse me of "changing the order" which i had to correct her and tell her that the Cashier put it in wrong order. 2 Lie to my face, with a MENU right above her, about how much the items cost. A 5.89 sandwich is NOT the same price as a 3.89 Snackin' bacon. 3. Got mad that she had to give me the change bac