Dunkin'

I got a brown sugar shaken espresso here yesterday and it was great. Got one today, and it was dark brown, bitter, nasty, and undrinkable. I went back and asked if this is how it's supposed to be, and they said ya that's it. Apparently the good one I had yesterday was done wrong.

I’ve ordered the Brown Sugar Shaken Espresso from this location, so I knew right away something was wrong when I was given a very light-colored drink. I went back inside after trying the drink and explained that it seemed to be made incorrectly and possibly with whole milk, which is an issue because I am lactose intolerant. The employee suggested adding more espresso shots, but I politely asked for the drink to be remade. I then watched her go to the back and simply add espresso shots instead of remaking the drink knowing I have a dairy allergy.

The one manager was unprofessional talking down to her employees yet had time to complain to someone on her phone as well as call the person the b word then say the person's name correcting herself that she was texting. Them right then (10am 10/30/2025) employees were kind. The manager with the headphone was very unprofessional. As well as was telling a worker to forget the person on counter that she needed the drive-thru drink in her hand instead and mad about drive time. Dunkin is about customer service not drive thru times it's not fast food. It's fresh food and drinks

Better than McDonald’s breakfast, super fast service, great beverages. All the employees are professional, knowledgeable and respectful. Need make sure don’t service burnt bagels, need to reset the machine or turn it down.

We came here one night after we got done bowling and got drinks, staff was friendly and drinks were very good!!