Dunkin'

Come here if you want management to ignore their customers and for them to screw up your order. Then get mad because you point out what's wrong and make them do work again.

I recently went to this Dunkin' Donuts in Milo, Maine with my 12 year old daughter. She ordered by herself while I did some separate shopping. When I came back to pick her up she came to me devastated. Then she told me what had happened: she ordered a medium refresher and after they handed it to her, before she even took a sip, it slipped off the counter and it all spilled on the floor. When she asked for a replacement the staff member was so rude that they said they would have to charge her for it even though it wasn't even her fault. And on top of that she had to clean up most of the mess before the staff member built up enough decency to help her clean up the last little bit. I felt so bad and I even offered to go back and intervene, but my daughter told me not to because she wanted no

The store manager is actually one of the rudest people there. There's a girl that works at night who's the kindest best coffee maker ever, but their morning crew is the worst I've ever seen half the time my coffee don't even get mixed. I'm about to go to Dover every morning and pay a little extra because when I go there at least I get a good coffee and if I say there's a mistake they won't argue with me and they'll change it

The staff are rude. They act like they don't want to be bothered by you, even if you are the only customer in the queue. I ordered a frozen coffee, they forgot my straw. I had to honk to get someone to come back to the window. When I asked for the straw they rolled their eyes. My hash browns tasted chemically like they had used oven cleaner or something and then cooked them. Very unimpressed with this location.

Worst dunkin I've ever been to, waited in the drive through for 35 min (there was only 2 cars in front of me) when I got to the window the lady working says she is the only one there and it happens every day. Hire some people that is absolutely ridiculous and should never happen. If you can't fill the positions then close the place down.