Dunkin'

The people who work there are friendly but my order always takes forever and is often wrong. Today I ordered a bacon egg and cheese on a croissant, and got some dinky 2 inch egg wrap. Putting aside the cost difference (which is a couple of bucks, but still), how do you screw up an order that is literally printed out on the bag? I’m fed up and won’t be back.

On a Saturday evening, I placed a mobile order for 11 a.m. pickup the next day for six Kreme Delight donuts. My kids and I had a hectic day ahead, and I was hoping this would buy me some grace. I instead experienced a Seinfeld episode where this DD could "take the reservation" but not keep it. I showed up as scheduled, and they didn't have one Kreme Delight just an empty box waiting. They told me I should come earlier for specific donuts. Oh, earlier as in placing an order the night before?! Come on! They then forced me to take six other donuts rather than reimburse me when I told them I don't want any other donuts. Both crew members were ridiculous in response placing blame on me. Flanders and Chester DD are so much more reliable and customer-centered. I will avoid a return vi

Day One so they haven’t quite got it down pat yet but they’re definitely trying it get it perfect. Phone charging on the tables which is nice and the Wi-Fi is strong too. Oh yeah the Boston Creme and Strawberry Refresher were excellent!! $16.15 for a donut, drink, and a pound of tasty French Vanilla DD coffee which is reasonable. I’ll definitely be back. Perhaps they’ll add a bike rack for people like me who like to bike there.

I'm still a bit shocked about my experience at this Dunkin. I went on a Sunday after placing a mobile order, they were busy and down a staff member according to the woman behind the counter. I was waiting for 25 munchkins when I saw a staff member carrying two munchkin boxes out from the back and put them behind the counter near the register. I thought, surely one of those is mine and she just made a mistake. At that point I had been waiting 15 minutes. After another 10 minutes the munchkins were still behind the counter so I asked how much longer and she said they are out of munchkins but will make more, it will be at least another 10 minutes. I said I'd just prefer a refund I can't wait any longer, my husband was waiting in the car with my baby and toddler and it had already been 25 minu

I live in Mendham Borough and received a large ad for Dunkin' Rewards in my mailbox today. It has our Dunkin listed at your address 25 E Main St but in Mendham TOWNSHIP not Mendham Borough!!! This happens too frequently and is not fair to you our local businesses! Please contact your advertiser at 95 Eddy Rd, Suite 101 in Manchester NH 03102. In support of you ... a local business, JB Drake Rd. Mendham NJ 07945