Dunkin'

I was there this morning, Friday, February 6 at 7:10 AM and they are so friendly and so helpful. Some of the best customer service I have ever had with any place I’ve been to their system doesn’t like American Express and they let me go get cash and come back and pay for my drinks. They did not have to do that. They gave me my drinks and said just come back and pay. we trust you like they were so understanding and so nice some of the best customer service ever more people in Marysville need to be like them.

Opening Day... made a order ahead of getting in the long line. Really disappointed. I ordered bacon, egg wrap. Medium signature "Peppermint mocha" wasn't sweet at all, taste of chocolate, pepermint & seeing lots of peppermint pieces would have been great... Tastes like coffee with whipped cream & a little taste of Peppermint from the crushed pieces on top. I also ordered a 10 pack of timbits... there was no choice or customize choice. They are advertising holiday timbits, but my assortment was five of the same chocolate ones... a few holiday timbits would have been nice to see!? I was disappointed to see the timbits in a bag with my other order & not the normal timbit box to keep everything separate. 😕 I'm going to try again at another time when they are not so busy.

Most favorable ambience for families and with greater services ever. They are so friendly and help you out with your orders to clear things up if you got stuck at any drink to choose. i would definitely recommend this place to visit. I'm definitely returning to this Dunkins with my family.

I come in to this location occasionally and use the WiFi to work outside of my house so the kids don’t interrupt me. I have been treated so nicely every single time I’ve been in. The staff in genuinely lovely and do their best to make sure I’m comfortable and happy. Even if they are out of what I order, I am met with kindness. Occasionally I go through the drive through and they seem to recognize me and I love it. Always a smile and in today’s world that is huge. Thank you Marysville Dunkin Staff.

Both microphones were on when we placed our drive-thru order, resulting in a lot of feedback and two other people talking to us in the drive-thru line. The worker addressed us as "brother." After placing our order, the worker refused to communicate with us, and we were unsure which drink was dairy-free. I am starting to enjoy Dunkin' but hope this location will improve its professionalism and respect.