Dunkin'

Every day the afternoon shift NEVER gets my order right. I order an iced caramel macchiato. I don’t understand how the morning shift ALWAYS has it done right and afternoon shift NEVER. Today I got the same thing and it would have been better if I just asked for a whole cup of MILK. Training of afternoon shift needs to be done better.

The woman working the front window in the morning is incredibly sweet and kind. She always says something nice to customers, which made my experience at Dunkin fantastic. Thank you for your kindness, Ruth. I’ll definitely be back.

I went in and on my way out drop my tea. Defeated I went back in. The lady recognized me and greeted me again with a smile. I told her I dropped my tea. She said “oh it’s okay! I’ll make you a new one” without hesitation. Super sweet made my day

Went here for just 2 cups of ice cream and both of the cups literally had nothing in it, the cotton candy one had chocolate syrup in it . Went back inside only for one of the ice creams b/c i didn’t want to be picky, explained to the girl tht i wanted a new one, all the teenage girls on shift plus guys were staring at me all confused and disgusted…. Asked me again to order after I told the girl I just wanted it remade, and after i started eating it there was still chocolate syrup in it…. Don’t recommend this place if you want good service and good ice cream ! :)

We waited on our drinks for a good 10 minutes just for them to taste disgusting. Every other dunkin I have been to it’s been ready within 2 minutes. They forgot what donut we had ordered. We waited 10 minutes on a BAGEL just for them to then forget to grab our drinks. Terrible service. We were told to pull up to the handicapped space blocking everyone else they were sending up to wait on their food. People were yelling at eachother inside of the kitchen mind you it was not busy whatsoever. Waste of time and money.