Dunkin'

I was overcharged 3 times in 2 weeks. The menu clearly says $6 deal. At the drive thru I say I would like the $6 breakfast deal & then I was charged $9.66. NJ Tax is high but not that high. After making them aware, I was given the hash browns which were part of the deal & told no charge. What??? I want the $6 meal deal for $6 which includes the items listed on the menu & I would like my Dunkin gift card to be refunded. He then says he cannot do that. So I explained very politely & calmly to either give me the cash difference or put the difference on another gift card. I drove to the front so I didn't hold up the morning rush line & went in. The taller younger man reversed everything & charged the correct amount. The next week I got same deal but this time I asked the amount first before p

They do not fill the hot chocolate to the top… if I’m paying for a medium why am I not getting the most of the drink that I ordered? Asian girl that worked there looked stuck up and miserable to be there

Dunkin you should hire someone who knows English to take the orders. We spend 5 mins trying to explain her hot latte doesn’t have ice in it, and still she got both orders wrong. I didn’t said any oat milk for the Matcha and she put oat milk in it and I hate oat milk and now these drinks are trash also the servers.

If your a local or passing by a long road trip these guys will take care of you. Employee are quick with your order and know how to make your COFFEE! THIS is the only DD that I know that has gotten my Pumpkin Spice Latte correct 😋 😅 so that should help you folks on which DDs to try. 24 hours as well but it is drive through only for overnight.

The two men running the store on Thursday September 4th at 11:50 pm were extremely incomprehensible and incompetent making costumer repeat themselves a million times and acting like they cant hear or understand for giggles and laughs made drink wrongs on purpose and giggling like children..