Dunkin'

This is by far the worst dunkin donuts. The food isnt good, the coffee is too strong most days. Service is terrible. Alot of times I order ahead. And when I get down there my stuff is randomly behind the counter sitting instead of in the mobile order tray. They will see you standing for a long time and never ask if you need help or if you are waiting for anything. Even though its convenient its not worth buying

my matcha was very good 😋 but, they didn't have lemonade to put in the watermelon refresher, only green tea or water which is strange. it is also located in a peaceful environment in a government building with plenty of seating. and the worker was kind

This is the worst Dunkin Donuts I have ever been to! None of the workers are ever happy or helpful and they will randomly tell you they can't make certain orders. I asked for a cup of almond milk which should generally be one of the easiest things these folks will ever do during the workday. You literally take the lid off and pour the milk into a cup. The lady at the register said they don't do that and then proceeded to complain about her work. I would rather walk anywhere else to get coffee.

Update:I previously gave this place 3 stars but after today's experience I had to change my rating. As stated below I've always struggled with the service. Additionally the people there have always seemed impatient, but today the lady serving me was flat out rude--she got my order wrong and I was trying to explain it to her but she started yelling at me and arguing so finally I had to just give in and take it the way it was so we wouldn't make a scene. The food is good but I struggle with the service at this location--they desperately need to update their self-order kiosks. I have had 2-3 occasions in the past few weeks where I have waited forever only to figure out my order wasn't being taken care of because the item I selected on the kiosk either wasn't actually on their menu or didn't

I work in the building and have been going there since it opened. Staff is usually efficient though I’m often waiting for my mobile order (I get a sandwich and munchkins usually and regularly have to wait for the munchkins). Major drawback is the hot chocolate machine is perpetually broken. As a non-coffee drinker, I miss out on the free beverage perks because it’s out of service.