Dunkin'

Sadly today my visit was terrible. Employee just looks at me like what do I want? I got a large coffee and donuts. She made my drink and then I had to wait for my donuts. Why? She turns and says oh I'll get your donuts in a minute, meanwhile she's making a drink for the drive thru where there were 2 girls working just fine. After a few minutes she then asks me what flavor I ordered? Really??? This is only the second negative experience I've had worth writing about. Normally all positive. She gave me my donuts, no goodbye, sorry, thank you, nothing. I was the only customer in there.

The food and drinks were fine, but the staff was not nice at all. I was surprised seeing all the positive reviews saying how pleasant they were because the ones working when I came in were pretty rude/cold. I worked customer service and understand how annoying customers can be, but me and my friends did nothing wrong and were still friendly despite their attitudes toward us. Wasn’t even busy at the time. Don’t get a job dealing with people if you can’t treat them with basic politeness 😒.

Both drinks we got were great, honestly the best lemonade from a Dunkin I’ve ever tasted! The standout was the gentleman asking if our dog wanted a pup cup! I’ve never had a Dunkin in Dutchess County offer one before. Thanks for giving him the first of many! We’ll definitely be back.

For such a beautiful new space, they sure need to be more selective with who they hire. As a local business owner in Lagrangeville, I was astonished last night when I was met with such a “ghetto” awful sounding voice through the drive though. Talking in slang about items they don’t have. I felt like I was on candid camera. Well the same girl then met me at the window, young Madeline, who handed me what was supposed to be a large caramel craze iced latte, with the smallest straw. I asked if he as a large straw, considering the size of the cup, and she replied “oh nope we ain’t got no mow” 😳. So I drove away with my cup and baby straw and took a nice big sip… of black coffee with a splash of milk!? There was no caramel and certainly no craze. And as I drove on the highway, fighting to keep t

Brand new operation. Always pleasant staff. Very fast service. And busy traffic always pause to let you cross and go East back to Taconic Patkway South. Thanks Always.