Dunkin'

They often don't have enough staff it seems like to keep up with demands. A few times I've waited 40mins for an order that I placed on the app 20m prior to arrival... their food and drinks are consistent though so I keep returning.

I honestly don't even know what to say. If you dont have the right mentality to serve customers, work in a warehouse. It probably wont make a difference writing this. It’s one thing to be young and learning. It’s different when you’re older with experience and prefer to argue about something petty. It would be a whole lot easier to appease the customer over something minor. Everyone is happy that way. Using words “rule of thumb” to a customer doesn’t come across as ethical. I don’t work there, I don't need to be reprimanded. The hotline is down so I cant fix the problem. It’s as though they want to put up a fight. Just gross.

Totally sick of this store. I’ve been going for years and there was a super nice girl working there and she was amazing thru Covid. Then she left and there is only 2 people working there that have no respect for customers. Everytime I go in there is something wrong or missing or not even mine in my bags! I love Dunkin but this crew has left a bad taste in my mouth and won’t be back. It’s a waste of money to not have a simple bagel prepared correctly.

Don’t go here unless you have 20 minutes to get a cup from the drip. Brutally slow and inattentive staff. I felt like John Travolta in Pulp Fiction when he’s confused and looking around in the lounge. 1 out of 5 stars. Awful service.

Food is usually ok and what you ordered if you are patient, I do not recommend trying to order inside though as more often then not people who do are completely ignored unless they raise a fuss.