Dunkin'

In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin, OH · Coffee shop

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin
#1
of 1 restaurants
City Percentile
0%
rating percentile

Dunkin' is a restaurant located in In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin, OH. It is one of 1 restaurants listed in In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin. Its 3.3-star rating matches the In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin city average of 3.3 stars. Based on combined rating and review volume, it currently ranks first among restaurants in In Pilot Travel Center, 6830 Franklin Lebanon Rd, Franklin. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday6 AM–4 PM

Customer Reviews

★★☆☆☆ 2.0 Destiny Dean · Sep 2025

Extremely disappointed with my order made yesterday I ordered two beverages in which were filled to the brim with cold foam the woman who made them said this is how it’s supposed to look I’ve came to this Dunkin for over a year and have ALWAYS ordered the same thing and I’ve never been disappointed like this it was absolutely NOT Worth $10 it looks as if she hadn’t made enough of the drink itself so instead of taking a minute to correct the drink she just filled it up with cold foam after the cold foam settled the drink wasn’t even full. I then called not once not twice but four times the same woman who made the drinks Answered the phone playing games refused to let me speak to the manager said that there was only two workers and the manager was busy to call back the following Day then ne

★☆☆☆☆ 1.0 Chloei Fitzpatrick · Jan 2026

Drove 20 mins out of the way for dunkin to be closed. Definitely need to post a sign or tale it off Google. Its a Saturday morning right next to a truck stop, like why are the closed🤦‍♀️

★★☆☆☆ 2.0 C. Moore · Jun 2025

All I ordered was the 2 bacon snacks an last time I check something like that is supposed to be hot an it's the exact opposite. there mad cold an mad greasy ,the lady didnt even tell me my order was ready I would have understood if your behind im a driver that slightly have to rely on truck stops like this to serve food nice an hot especially if im paying for something to be hot

★☆☆☆☆ 1.0 Juju Palmer · Sep 2025

The person taking my order did not ask if I wanted my refresher with tea or lemonade and instead assumed it was tea. At first I didn’t care because I should’ve remembered to say what I wanted it with as well. However, when I asked him if he made it with tea he responded “yea, I don’t ask because it’s usually tea.” I understand forgetting, but just not asking at all is in my opinion bad service. While he was remaking my drink the subways worker walks over and says he is “just there to entertain” and then after no laughter at his joke says he is “training” the Dunkin worker. Why is the subway worker training someone for a different company? Also, if he is still being trained, why is he already assuming orders. I came back about a week later and again, same thing. Didn’t ask what I wanted

★★★★★ 5.0 Brandon Keith · Sep 2018

This is the Dunkin Donuts in the truck stop. Our donuts were fresh and delicious. 6 donuts were $4.99, which seems a little high, but the service was fast and friendly.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.