Dunkin'

On 10/5 @ 10:20 am I walked into this location to the manager or supervisor berating her elder staff (Ellen) in front of other staff and customers. I’m literally shaking again thinking about this. I was mortified for her but it took me a minute in my own disarray to realize what was happening and in that moment, the manager walked away… seconds before I was about to make a scene myself on Ellen’s behalf. I was a manager for over 20 years, was a VP, and a business owner and I can attest, this is NOT the type of person you want managing other people. An entire room full of people watched a young punk, talk disrespectfully to her elder and had to watch her take it. This message is THE ABSOLUTE LEAST I can do to stand up when I didn’t stand up in person. No one should allow this behavior of ot

The one star is for Ellen. The girl with the bull ring on her nose and gages in her ears is the most disrespectful person I've ever come across. She constantly was yelling at Ellen, criticizing EVERY little thing, and non stop talking bad about her to the other employee in front of 15+ customers. Ellen is so strong for being able to still work in such a toxic environment! I don't care if that other girl is considered a "good" employee, that amount of disrespect and lack of professionalism should NOT be tolerated! My heart aches for Ellen.

To dunkin corporate, don't call these locations dunkin donuts call them dunkin express or something as i wasted my time coming here looking for breakfast sandwiches. No hot food! Staff is fine,not their fault

I read all the terrible reviews about the Lyndonville Dunkin yet went there despite them and am happy I did!! I had called ahead to be certain they had what I wanted. When I arrived and began my order, they actually knew what else I would order remembering my call in. The young women there were very courteous and on task. No wait! I had a cast on my arm and without my asking, the young man behind the counter came around and offered to carry my order my car. I felt that was amazing and kind…. I will go there again, their service was above and beyond…..

Filled with terrible and obnoxious staff members on top of being poorly managed. Nobody could seem to stay organized and all got quickly confused the second they had to serve more than two customers. Management more worried about the cleanliness of the floor than helping out their employees during a rush. Very unfortunate