Dunkin'

Why don’t Dunkin teach its employees how to do a return. Ordered online only to get there and they don’t have the item and don’t know how to give me my money back. After about 15 mins back and forth. They tell me to take my receipt across the street to get my items. Then to get home after ordering a large hot chocolate to get home with a medium… where is the rest of my hot chocolate

There so slow, always in drice thru line for at least 10-15 minutes, they only take 1 person at a time, multi tasking is not one of their strongsuites

The staff has been great during the morning commute. Lots of hustle and a friendly attitude. We get in and out in at least half the time it would take the full shop across the street. Otherwise, everything else about the shop is typical Dunk.

I've seen employees return from the restroom and smoke breaks and not wash their hands before making coffees. My coffee today smelled and tasted strongly of cigarettes, and I asked coworkers to smell it too, in case it was all in my head. Multiple people smelled the coffee and agreed that it tasted like cigarettes so keep that in mind before coming to this Dunkin location. The employees are apparently held to a much lower standard than the employees at other locations.

Worst Dunks around. Chicks working there are surly, slow, the order is always wrong. This Dunks used to be great. Must have changed hands. Go to the one across the street.