Dunkin'

Coffee is the best part- they should stick with that. First time eating here and this is not the experience I had hoped for. Tried the $6 breakfast, the hash browns were soggy with oil and stuck to the wrapper. Croissant was hard to chew/ break. Bagel was not bad, but the egg and bacon had no flavor, even adding salt and pepper. Pumpkin loaf cake was made, then frozen, then thawed. Not the fresh pastry I hoped for. Scared to try to eat the doughnut and loaf cake.

I had a wonderful experience at this location thanks to employee Devin. He is a gentleman and truly went above and beyond. I could tell he cares deeply about his work. It is rare to find such kind and attentive service these days. Devin is a huge asset to "DUNKIN"!!

FOOD AND SAFETY VIOLATION: I understand today is thanksgiving but lady shouldnt have an attitude about an order that SHE MESSED UP. I ordered a large iced matcha and received a latte. Took the drink back and SHE MIXED THE COFFEE LATTE WITH THE MATCHA. This is a huge NO especially in food services. Dunkin needs to fire her immediately. Putting my health at risk.

"Strike two" I decided to come back and give this Dunkin another chance, but once again the food I received was not what I ordered. They fixed the mistake but this time I checked before I left and I'm glad I did. They seem to continuously get my order wrong and almost feels on purpose. The food was fine, I guess the moral of the trip is check your food before you leave the drive through because chances are it is not what you ordered.

It would be a five star rating because I never have issues with this location as far as service, speediness, or food out of stock, but it grinds my gears that they don’t put napkins in the bag. Donuts can get messy. Coffee can spill or drip. I don’t feel like I should have to ask for them. I wanted to ask for one yesterday but they closed the drive thru window immediately after I got my food At least give me one or two to wipe my fingers after eating. Sheesh.