Dunkin'

I went in, intending to get a coffee and a doughnut and to use the restroom. I asked to use the restroom first and I was treated like I was a drug addict. I wasn’t even Trusted with the key to the restroom I had to be let in. I’m surprised I didn’t have to get patted down and go through a metal detector as well. Regardless, the cashier said in a very condescending tone that’s for paying customers only at that point I amended my order to just buy a doughnut which he charged me for not asking what kind of donut I wanted, and immediately proceeded to come around the counter begrudgingly having to let me into the restroom. When I came out, I waited a few minutes with no one in line and no one acknowledging me just waiting for my doughnut which I still have yet to order. I think the girl tried

I went in to order a refresher and donut. There was one person a head of me ordering, one waiting for their order, and one seated guest. After taking the person's order in front of me, the employee proceeded to the drive through and stared at the register as if confused. Five minutes passed before someone acknowledged my presence. When I was finally asked to order, the lady never made eye contact and basically threw my order on the counter. This place used to be friendly and good customer service. At one point, they were a community partner with a local elementary school. If any of them applied to work for me, I'd remember them and make sure to not hire.

Absolutely the worst customer service! Have been there on several occasions and it’s always a challenge! The management doesn’t seem to make or attempt to make it right and the customer isn’t always right in this establishment! I literally have left this location and gone down the road to another Dunkin’ and have had the best service possible with no complaints! I will truly never entertain this business ever again!

I've been to this location multiple times and never had any issues until today. Not a huge deal, but enough to annoy me that I wasted my time and money. I went there specifically because i was craving a sausage egg and cheese croissant. I get home and I pull a bagel out of the bag. I even repeated my order twice and they still gave me the wrong thing.

Ordered coffee only and it was fresh, hot and tasted great. Service was friendly and quick. I order an American with 3 Splenda and 4 creams. Perfect. Price is average, but there coffee has a rich, strong flavor. Worth a little extra.