Dunkin'

One star for these reasons, Waited almost 30 minutes to receive my wake up wrap and a coffee. I almost walked away due to no one from the staff putting the ready food from the counter to the pick up tray. I received mine after it sat for about 20 minutes so it was cold and I didn't even feel like eating it. Dunkin do better.

Placed an order for the Hinsdale VFW Post 4234, with the manager. Went to pick it up the next morning and was told she had forgotten about the order. Two young employees worked hard to get the order done for me. The manager isn't very pleasant and should not be in a management position

They are so short staffed, and almost every morning, there is only one employee, who tries to handle online orders, while people line up in person. She does an amazing job of staying focused, but the manager really needs to step up, and either show up when no one else is in, or hire more reliable workers. No one person should have to handle all that, cuz they are going to get blow back, and it's the managers responsibility to make sure customer service is being targeted. If you can't handle being on call to show up when a second person is needed for morning rush. Either push back opening, or show up for your workers, and help them. I have lost orders, because I had to get to work, and couldn't wait for one person to take so many orders and only be able to do so much. And I DO NOT blame th

The store is very disorganized, waits are excessively long, and if they can't fill your order in a timely manner, they refuse refunds on your order because of their incompatence an inability to fill orders timely. They are understaffed and leave minors working alone with no adult supervision.

I preordered on the app, did my grocery shopping. Afterwards I waited near the mobile pick up station I saw my receipt there with my order, I figured they were just behind or short staffed. People were ordering and getting their coffee very quick, then after about 10-12 minutes of just standing there (being considerate that they might be short staffed) I asked one of the employees if they were still working on my order and he told me that they were “out of cold brew” he seemed very careless and annoyed, I asked to get a refund and while looking away he responded that I needed to call. A much younger gentleman who appeared he had just come back from break was a lot more attentive and helpful than the other two employees, he offered to make something similar, or to keep the receipt and cla