Dunkin'

Tried this dunkin again after a year when I had some terrible food and even worse service. Today I went for simple stuff, an avocado toast (bread was old and hard), plain bagel with cream cheese (bagel was soggy and cream cheese was sour), 2 orders of hash browns (they tasted like 12 months of not cleaning the cooking equipment, 2 donuts (hard, dusty, crumply and old), caramel frozen coffee, no ice, just liquid. It was extremely hard to understand the lady and when I kept saying "huh?" She looked to the side and laughed. Close this damn place down, feels like they are stretching every penny and if they could cut off mold off of food to be able to make a buck I wouldn't doubt they would do it. Disgusting.

It’s sad I have to say this because for a long time it’s only place we would go. So.. Have to say this WAS the best dd till they decided to transfer old manager and put new manager !!! Past manager ran it 100% clean, always product, 99% correct orders, clean , I actually left Starbucks for it ! But now tables floor dirty on and off product not right unless certain staff is on ( we found weekends really not good) geeze no napkins??? Gonna cross my fingers old manager returns but for know we choose bounce Starbucks and dd

I placed an online order for the Halloween themed munchkins for my students. When I received my order, there was not one Halloween themed munchkin, so I kindly asked her was there not any because they Were available or online and already paid for. She Aggressively handed the bag to me without Any explanation at all.. I literally would’ve had no idea there wasn’t any unless I looked in a bag. She proceeded with an immediate aggressive demeanor To tell me “NO!” , there wasn’t any anymore. Mind you this was 8 something in the morning on Halloween day And they literally had nothing Halloween Themed. I asked, would it be possible to have a refund please because these Munchkins were for a Halloween party for my students. She proceeded to lean forward out the window in literally scream at me and

Just got a hafe dozen French crullers. They were the worst I have ever tasted! Dry and hard as a rock!! They tasted a week old. Threw the whole hafe dozen away after the first bite! They were HORRIBLE!!!

Our experience and multiple other strangers’ reviews has left me wondering why corporate is being negligent with their Hatfield business location. I asked for a beverage made with almond milk. It had regular milk and my partner got sick. This is extremely concerning for people like him because his reaction was immediate. His mouth and throat burned. His reaction to drinking milk causes pain in his stomach, chest, mouth and throat. This is similar for others with the sensitivity or the allergy. He was coughing and had mucus even after medicine. We took action to prevent it from being further severe but please have caution in the future to use the correct substitute. The employee should have taken special precautions or raised flags for them to confirm. Plenty of other Dunkins have repeated